the CEP Group Makes Strategic Shift in USPS Shipping
Effective this week we are shifting ALL our US Postal Service shipping to FedEx. The most recent USPS shipping failure left us no alternative. On June 10th we shipped ICT equipment to a former teammate and current associate, via USPS Ground Advantage, insured, direct signature required. After three weeks of tracking updates showing the shipment travelling a circuitous route between Florida and PR, including multiple arrival scans on different dates in processing facilities; on Tuesday this week, June 25th, the USPS emailed us a notification of proof of delivery stating “We regret to inform you that we were unable to locate any delivery information in our records for your item.”
Subsequent to this we reached out to Linda K. Crawford, Southern Area vice president, US Postal Service for an explanation. As of this evening neither she nor her office has responded.
At close of this week if there is no resolution we are considering advising our shipping clients that we will provide reviews of their shipping profiles to assess their supply chain risk exposure to USPS shipping.
And when the US Postal Service has lost your shipment, at least they are good enough to tell you –